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We provide end-to-end innovative high-quality Business Transformation Services for SSDI and Mass Tort Firms.

4819 Emperor Boulevard Suite 400 Durham, NC 27703

[email protected]

Contact Center Solutions


With our top-quality phone agents and our fully integrated technology platform, LM maximizes your firm's marketing dollars and delivers the lowest cost-per-case.

We understand the importance of the marketing dollars that your firm invests in generating organic leads or buying leads directly from third-party lead providers. We treat every call that your firm receives with the utmost care and importance. We have experienced phone agents available 24 hours a day and seven days a week to screen, qualify and convert all leads that call your office.

LM's Unique Value Propositions

Customized Contact Center Solutions for Your Firm

HIPAA Certified Experienced Phone Agents

Pre-Intake and Customized Full Case Intake

SSD, MVA, Personal Injury and Mass Torts

Lowest Cost Per Case and Cost Per Conversion

24/7 Quality Service with Spanish Support

Re-Verification and Retainer Management

Why LM is the Right Partner for your Firm?

We maximise your growth and profitability through our scalable contact center solutions

Experience in SSD, MVA, And Personal Injury Case Intakes
  • Our phone agents have experience in doing case intakes for Social Security, MVA, and Personal Injury cases
  • Your law firm saves time and money from not having to hire, train and supervise phone agents.
Experience In Complex Mass Torts Case Intakes
  • Our agents have experience in handling Mass Tort Case including Zantac, Talc, 3M, Paraquat, and Round-up case intakes
  • Our agents are professionally trained and competent to qualify leads based on the ever-changing criteria of mass tort cases.
Bilingual With Prior Experience Working In International Contact Centers
  • Our agents are fluent in English and Spanish with experience doing complex case intakes.
  • Our agents have prior experience working with large contact centers and this experience helps them deliver the best phone /customer experience for all your leads.
HIPAA Certified To Help You Mitigate Risk
  • All our agents are HIPAA certified and are professionally trained to handle and process PHI – Patient Health Information.
  • Your law firm has peace of mind knowing that the skilled and highly trained phone agents handling caller information will not put it at risk in any way.


Need High-Quality SSD Leads to Increase Your Case Load and Conversion?

DL Marketing is a pioneer in SSD Law Firm Marketing with 15+ years of expertise. We specialize in crafting top-tier, multichannel campaigns for Social Security Disability law firms. With a personal commitment to your success, we generate high-quality caseloads, ensuring unstoppable growth and lasting impact on your bottom line.

Visit DLM Website