- Provider & Data Verification
- Verification of received data by cross-referencing via online request form with database.
- Verification of claimant’s name on request letters and signed HIPAA authorization.
- Verification of doctor, medical clinics, and hospital's contact number via online search if required.
- Provider/Medical Facility Initial Contact
- Verification of treating doctor, medical facility, address, email ID and fax number via call.
- Verification of HIPAA Authorization, facility-specific authorization, Letter of Representation, or additional documents required.
- Verification of medical record copy service and expected TAT.
- Note MER call details on client platform
- Status & Follow-up Calls
- Verify receipt of medical record request.
- Check for Prepay requirement.
- Negotiation of Medical Records Invoice Fees.
- Verify expected TAT.
- Note MER call details on client platform.
- Expedite record request as per urgency.
- Follow up calls in every 5 business days.
- Submission of Records
- Verify patient details such as name, DOB, and SSN.
- Verify the requested DOS with request.
- Validation of received records and rearrange records if needed.
- Submit Records as per client requirements.
Medical Record Retrieval
ACCURATE, RELIABLE, AND RAPID MEDICAL RECORD RETRIEVAL SERVICES.
It takes a high level of expertise and state-of-the-art digital capabilities to retrieve large quantities of medical records. At LM, we have developed an innovative, cost-effective and technology-driven solutions to retrieve medical records faster without compromising accuracy.
We follow standardized practices that ensure reliability and HIPAA compliance throughout by using a dedicated team of medical record specialists who have expertise and experience to get your records faster. Our team has developed good working relationships with facilities and providers and our technology platform enables us deliver Rush orders on time and ahead of schedule.
LM's Unique Value Propositions
LM has expertise and digital capabilities in retrieving large volumes of medical records
HIPAA Trained and Certified Agents
Electronic
Records
Quick Turn
Around Time
Access Anytime
& Anywhere
Medical Records Storage
Real-Time Dashboards
Why LM is the Right Partner for your Firm?
PARTNERING WITH LM ENSURES YOU OF GETTING THE RECORDS YOU NEED, WHEN YOU NEED THEM, AND AT THE LOWEST COST POSSIBLE
Nationwide Medical Record Retrieval
- Our team has extensive experience in retrieving medical records throughout the U.S.
- We have an extensive digital database of major hospitals and medical centers from coast to coast.
Fully Digital and Secured Record Retrieval
- Our state-of-the-art digital record retrieval gives you access to the records 24/7 from any location.
- All the records are available in PDF format and protected by the latest encryption.
Prepaid Provider Fees
- When providers require prepayment for medical records, LM advances payment and adds the cost to your final invoice.
- This saves a great deal of time and helps us obtain your records as quickly as possible.
Cost Containment using our streamlined process
- We save your money by streamlining the ordering process to allow you to order exactly what you need while avoiding ordering errors.
- We negotiate provider prepaid fees to reduce your total cost of records retrieval.